If you are looking for your previously uploaded Certifications, please see our Knowledge Base Article: Where are my ICS and other certificates located? How can I see what online courses/classes I have taken? for help.


Make sure you are signed into Roll Call first!


1. Click the Training drop-down

2. Click Add external Training




3. Click ADD NEW DOCUMENT




4. Click the ADD FILES button to launch a pop-up window to select your certification from your computer. (please ensure you don't have a pop-blocker enabled)

  1. Click in the Choose Files text box to open a pop-up to navigate to your certificate location on your desktop
  2. Click the big red ADD FILES button!


5. Using the magnifying glass, select the corresponding course as your uploaded document


Please Note: If the certificate you are trying to upload does NOT have a matching course in the list, then it isn't a course TR tracks.

Please feel free to add the information to the Skills & Experience section under your Profile. If you need help, please try our guide: How do I add/update my skills or experience in Roll Call?


IMPORTANT: If you have one "Summary" page, instead of single course-specific certificates, you MUST upload that same summary page for EACH course.


6. Click the drop-down to change the Document Country of Origin (as applicable)





Once above steps have been completed, you should see (as highlighted in yellow below):

  • Your course listed in the External Training Type field
  • The country listed in the Document Country of Origin field
  • The file you uploaded listed on the right


7. Click the big red SUBMIT button!




 If you have other certificates to upload, repeat the process!


Remember:

  • If you have one "Summary" page, instead of single course-specific certificates, you MUST upload that same summary page for EACH course.
  • If the certificate you are trying to upload does NOT have a matching course in the list, please add the information to the Skills & Experience section under your Profile.
  • Have patience,  the Document Review Team is comprised predominantly of awesome volunteer Greyshirts. For more information, see: Why isn’t my certificate showing as Approved?



(Also a Roll Call/Navigating Roll Call Article)