If you are looking for your previously uploaded Certifications, please see our Knowledge Base Article: Where are my ICS and other certificates located? How can I see what online courses/classes I have taken? for help.
Make sure you are signed into Roll Call first!
1. Click the Training drop-down
2. Click Add external Training
3. Click ADD NEW DOCUMENT
4. Click the ADD FILES button to launch a pop-up window to select your certification from your computer. (please ensure you don't have a pop-blocker enabled)
- Click in the Choose Files text box to open a pop-up to navigate to your certificate location on your desktop
- Click the big red ADD FILES button!
5. Using the magnifying glass, select the corresponding course as your uploaded document
Please Note: If the certificate you are trying to upload does NOT have a matching course in the list, then it isn't a course TR tracks.
Please feel free to add the information to the Skills & Experience section under your Profile. If you need help, please try our guide: How do I add/update my skills or experience in Roll Call?
IMPORTANT: If you have one "Summary" page, instead of single course-specific certificates, you MUST upload that same summary page for EACH course.
6. Click the drop-down to change the Document Country of Origin (as applicable)
Once above steps have been completed, you should see (as highlighted in yellow below):
- Your course listed in the External Training Type field
- The country listed in the Document Country of Origin field
- The file you uploaded listed on the right
7. Click the big red SUBMIT button!
If you have other certificates to upload, repeat the process!
Remember:
- If you have one "Summary" page, instead of single course-specific certificates, you MUST upload that same summary page for EACH course.
- If the certificate you are trying to upload does NOT have a matching course in the list, please add the information to the Skills & Experience section under your Profile.
- Have patience, the Document Review Team is comprised predominantly of awesome volunteer Greyshirts. For more information, see: Why isn’t my certificate showing as Approved?
(Also a Roll Call/Navigating Roll Call Article)