Frequently Asked Questions from Greyshirts

Frequently asked questions

I’ve signed up for a Roll Call account, what else do I need to do in order to deploy?
In order to deploy, a Greyshirt must have completed the following: TR 101: Step Into the Grey TR Background Check Completing Pre-Deployment Basic and ...
Thu, Jun 30, 2022 11:37
I forgot my Roll Call password.
Reset your password by using the following link. If you continue to have issues, please submit a Help Desk ticket here.
Wed, Nov 7, 2018 12:28
I am having difficulty completing TR 101: Step into the Grey.
Here are some troubleshooting steps to help you optimize your online training experience: 1) Make sure your browser's pop-up blocker is disabled. 2)...
Mon, Nov 5, 2018 13:45
I have completed my TR 101 / Pre-Deployment Basic training, but it still shows "Incomplete."
If you are having troubles completing your TR101 training, make sure you have completely watched each of the videos. If you need to save your progress and c...
Thu, Nov 29, 2018 8:54
How do I upload my ICS certificates in Roll Call?
The only ICS certificates that we take are ICS 100, 200, 700, 800, 300, 400, and 449. Additional skills and qualifications can be added to your deployme...
Tue, Dec 11, 2018 9:29
My background check still says “In Process”, should I be worried?
Typically, results are received within 15 days, but this is not always the case.  If you haven’t heard your results after 21+ days, submit a...
Tue, Nov 13, 2018 8:13
I am unable to view the online training courses.
Disable your browser pop up blocker in order to view the online training courses. Click below to learn how to disable pop-up blockers for your browser of ch...
Thu, Nov 8, 2018 8:43
What is Billeting?
Billeting means overnight accommodations, i.e. lodging. Each operation has a different billeting set-up. Sometimes its cots in a warehouse, church, gym. Som...
Thu, Sep 30, 2021 12:24