Frequently Asked Questions
Frequently asked questions
How do I reset my Roll Call password? I forgot my password (or it expired)!
Whether you forgot your password, or you received an error message saying yo...
Thu, May 11, 2023 14:42
This depends on where you are stuck!
As there are three different tasks you need to complete to become deployable, we have provided links to their res...
Mon, Sep 18, 2023 15:04
An Under Review status means that your background check report has been returned with at least one record.
Designated Team Rubicon full-time staff will ...
Tue, Jan 16, 2024 13:36
To find out if you're deployment ready, please visit the Ready to Deploy page in your Roll Call profile.
It's also important to note that hav...
Wed, Feb 7, 2024 16:35
If you are looking for your previously uploaded Certifications, please see our Knowledge Base Article: Where are my ICS and other certificates located? How ...
Mon, Oct 30, 2023 9:06
First, ensure your shirt size is correct in your Roll Call profile!
Check out: How do I update my profile information in Roll Call? Knowledge Base A...
Thu, Feb 8, 2024 12:36
TR’s growing disaster readiness and response activities require an actively engaged, trained, and supported member base in order to effectively serve commun...
Tue, Aug 22, 2023 15:22
Billeting means overnight accommodations, i.e. lodging.
Each operation has a different billeting set-up. Sometimes its cots in a warehouse, church, o...
Wed, Dec 20, 2023 14:06
Unfortunately, the Help Desk is NOT the best place to provide the assistance you need.
Greyshirt or not, please do NOT file a Help Desk Ticket.
We ...
Mon, Oct 30, 2023 14:20