This is for Domestic Greyshirts certificates/external documents only.


You might be trying to sign up for a class that requires a certificate as a pre-requisite or you might just want to make sure it gets Approved...and you just want to see what's going on:


Document Status: Submitted

Please be aware that your external training certifications go through an approval process once uploaded. 

There may be a gap between when you upload them and when they are approved as this process is handled by a Document Review Team comprised predominantly of awesome volunteer Greyshirts. 

Occasionally there is an influx of certificates which creates a backlog; the team prioritizes vetting uploads as members register for events and training. Please allow up to a week for approval. 

Plan accordingly for potential upcoming classes that have pre-requisites!


We appreciate your patience!


Document Status: Missing Document

Check out the How do I upload my ICS and other certificates? Knowledge Base Article, specifically steps 4, 5 & 7!


Document Status: Duplicate

Overachiever! You previously uploaded the certificate, so this one is extraneous.


Document Status: Move to Skills

As noted on the External Documents page, and in the How do I upload my ICS and other certificates? Knowledge Base Article, if the certificate you are trying to upload does NOT have a matching course in the list, then it isn't a course TR tracks.

Please feel free to add the information to the Skills & Experience section under your Profile. If you need help, please try our guide: How do I add/update my skills or experience in Roll Call?


Document Status: Escalated

The Greyshirt reviewing your document needed guidance and so bumped it to a higher level for review/assistance. 


Document Status: Not Approved

This could be for any number of reasons:

  • Any of the above other statuses (just entered into the system differently)
  • Didn't meet the requirements of an accepted certification
  • If it also has: External Training Type: Out of Scope - Not Approved
    • See above: Document Status: Move to Skills





To check your status, head to your External Documents!

Or through your profile: