Team Rubicon Help Desk (Greyshirts)

It can be frustrating to contact a client and find out that they don't need your assistance. Here's some background on why that may happen a...

Thank you for your concern about neighbors receiving assistance on time. The need-by date is not an expiration date, but rather the date before Team ...

We know it's frustrating to reach out to a client and hear nothing back. Here are the procedures to help guide the number of contact attempts, an...

Early in the Emergency Food Assistance program there was a financial grant provided by our partner, the Patient Advocate Foundation. If a client asks...

After you complete the delivery, it is important to promptly verify your service: Start by going to the client card on the Community Activity pa...