Using the Ticket System
Here to make your Team Rubicon experience better one solution at a time.
This guide will explain the differences between a Help Desk Ticket vs. a Service Request.
A Help Desk Ticket (Incident) is reserved for break/fix tic...
Tue, May 2, 2023 8:46
Use this guide for assistance in submitting a Request via the Service Catalog section of the Help Desk. The Service Catalog contains items that have pre-est...
Tue, May 2, 2023 10:04
Before submitting a Help Desk ticket, we encourage you to visit our knowledge base to find answers to common questions: https://external.teamrubiconusa.org/...
Fri, Oct 13, 2023 11:32