Names are important! We are happy to call you whatever you would like (keeping it clean of course).

However, if we need to fly you to an Operation or a training event, we will need your given/legal name that matches your official ID (State ID, Driver's License, Passport, etc).


If you are a Greyshirt without a TR email address:

  • Please update your legal and/or preferred name in the Profile section of your Roll Call account (see below for instructions)


If you are a Greyshirt with a TR email address, (Volunteer Leader):

  • Please update your legal and/or preferred name in the Profile section of your Roll Call account 
  • Please reach out to the Volunteer Management Team and request they file a "Volunteer Leader legal name change" Service Request Help Desk Ticket to change your TR email address and/or the name reflected in the Outlook products (this is applicable even if it's not a "legal name change" - ie asking for Chris instead of Christopher)


If you are a Greyshirt with a TR email address, (Contractor):

  • Please update your legal and/or preferred name in the Profile section of your Roll Call account 
  • Please reach out to your Supervisor and request they file a "Paid-personnel legal name change request" Service Request Help Desk Ticket to change your TR email address and/or the name reflected in the Outlook products


If you are a Greyshirt with a TR email address, (Paid Staff):

  • Please update your legal and/or preferred name in the Profile section of your Roll Call account 
  • Please reach out to the People Ops Team and request they file a "Paid-personnel legal name change request" Service Request Help Desk Ticket to change your TR email address and/or the name reflected in the Outlook products


1. Click the text with your name in the top right-hand corner of the Roll Call home page

2. Select Profile





3. Click My Details in the left-hand navigation bar

4. Fill out the Legal First Name Field

5. Fill out the Legal Last Name Field

6. Fill out the Preferred Name Field

7. Click the big red Save button at the bottom!





Note: Any time you see a red bar next to a field, or a red asterisk, it means it's REQUIRED to be filled in.

The page will NOT allow you to Save if there is one not yet filled in!